Services

Attention and comfort in Playa del Carmen

At Gran Sahara Hotel, we provide moments of rest, personalized attention, and spaces designed for each day of your stay to be special.

Vista aérea de una piscina y un patio con sillones, diseño geométrico y camino lateral.

Rooftop with pool and relaxation area

Enjoy a rooftop terrace equipped with a pool, lounge chairs, shower, and shaded areas. It is an ideal space to relax, sunbathe, and enjoy special events at no additional cost for guests.

Airport-hotel transportation

We offer private shuttle service from the airport to the hotel for up to 4 people. It is a comfortable and safe option to start your stay without worries (additional cost).

Persona manejando un auto al atardecer, con reloj metálico en la muñeca.
Un buzo observa de cerca una tortuga marina nadando sobre un arrecife colorido.

Organized tours from the hotel

From the Great Sahara Hotel you can visit Xcaret, Chichén Itzá, Cozumel, Isla Mujeres and Cenote Casa Tortugas. The tours include round-trip transportation, access to natural and cultural attractions, buffet, snorkeling, and guided activities according to the destination.

Free parking

One of the few hotels in the center of Playa del Carmen that has private parking. It is included in any rate, subject to availability, allowing you to move around the city freely.

Señal de estacionamiento con flecha negra apuntando a la derecha, fondo de cielo azul.

Other services available.

  • Free Wi-Fi in all areas.
  • 24-hour reception
  • Currency exchange
  • Wake-up call service
  • Agreements with beach clubs
  • 24-hour security
  • Safe box at the reception
  • Daily cleaning service
  • Sun terrace
  • Ticket and activity assistance service